It was a Good Day

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Every day, meaningful moments, accomplishments, and acts of kindness happen in our assisted living communities—and we want to celebrate them. Our Good News initiative invites members to share positive stories from their communities so we can highlight them on our website and share them with the broader membership. These stories showcase the dedication of staff, the joy of residents, and the creative, compassionate work happening across our network.

What can you share?

Staff achievements, milestones, and recognition
Fun or innovative resident activities and programs
Creative ideas for engagement and wellness
Resident celebrations and special events
Positive testimonials from residents and families
Whether big or small, your stories help inspire others and remind us all of the heart behind assisted living.

Submit your good news and help us spread the positivity.

It was a good day at VillageCare at 46 and Ten when we recognized growth from within and watch a staff member turn that growth opportunity into meaningful career advancement, highlighting the true value of supporting our workforce. At VillageCare, we believe that investing in our workforce is essential in building strong teams and delivering high quality services to the residents we serve. Hilda Z. began working ... [See More]

Our associate of the first quarter is the most amazing caregiver! Inette Benjamin leads with her heart. She is always proactive and ensures the care she is providing is always person-centered. Inette is a blessing to our community!

Shared by: Nicole Segreti, Executive Director, Brightview Harrison

We just had some major Flooring Renovations!!! The residents did video testimonies due to their happiness with new carpeting in common areas and flooring in dining room. Just a real excitement seeing their pleasure with new surroundings and many more to come with destinations to be set up on the new flooring.

Shared by: Sheila Tumulty, Executive Director, Eden Heights West Seneca

Terrace at Woodland logo

We had a tour for a potential new resident, and they were commenting on how beautiful the facility is. A current resident's family was walking by and told the potential resident's family that they will love it here. Then walked away and came back to tell them really you will love it here, mom is so happy. It was very meaningful.

Shared by: Monica Moylan, Administrator, The Terrace at Woodland

Elderwood logo

Sometimes the smallest moments create the biggest impact.
One of our residents recently had her wish granted through Senior Wishes an experience she had been dreaming about for years. Her wish was to meet Buffalo Sabres Head Coach Lindy Ruff, and it turned into an unforgettable day. She visited the arena, met Coach Ruff and members of the Sabres organization, and even sat in on a team practice.

True to her great sense of humor, she joked that she gave Coach Ruff a few pointers while she was there.

Fast forward to today: the Sabres are heading into the playoffs and a local radio station even took notice of the timing. Country 106.5 WYRK shared the moment on social media, saying “Karma is real” and suggesting that granting a senior’s wish might just be the reason the Sabres’ season turned around. We like to think it really was the pointers our resident shared but more importantly, this experience brought incredible joy, excitement, and pride to our community. It was a powerful reminder that dreams, laughter, and meaningful moments don’t have an age limit.

We are grateful to Senior Wishes, the Buffalo Sabres organization, and Coach Ruff for making this day so special and for reminding all of us that kindness and connection can have ripple effects far beyond what we imagine.

Shared By: Melissa Balester, Executive Director, Elderwood Sr. Living at Hamburg

Lindsee Beckham’s journey at Eden Heights of Olean is one of heart, determination, and purpose.

She first walked through the doors as a housekeeper, quietly making a difference by keeping the community clean and comfortable. But it didn’t take long for Lindsee to realize her impact could go far beyond tidying rooms—her heart was with the residents. She loved sitting with them, listening to their stories, and finding small ways to brighten their days. [See More]

Shared by: Kelly Bearfield, Executive Director, Eden Heights of Olean/Premier Senior Living

For the past three years, Kelsie Pease has been a steady, compassionate presence at Eden Heights of Olean—quietly changing lives in ways that truly matter.

As both Case Manager and Director of the Memory Support Unit, Kelsie steps into some of the most emotional moments families will ever face. She sits beside sons, daughters, and spouses as they navigate the heartbreak of memory loss—the moment a loved one no longer recognizes them, or the difficult decision to move someone they love into a new home. In those moments, Kelsie doesn’t just provide answers—she provides comfort, understanding, and a sense that no one is facing it alone. [See More]

Shared by: Kelly Bearfield, Executive Director, Eden Heights of Olean/Premier Senior Living

For the 5th consecutive year, we were named one of the Best Assisted Living Community in the country, by Us News and World Report. I will send the write up under separate cover. Thank you.

Shared by: Sandy D. Freeland, SVP Program Operations/Administrator, VillageCare

Meridian Senior Living

Netherbay celebrated 1 year of opening this past March, Our Montessori Moments in Time Program has created many beautiful moments for our residents. We have created a community to serve advanced care needs in our homelike environment in a beautiful neighborhood right here in Long Island. This past year has been filled with meaningful moments, laughter, growth and purposeful engagement for our residents. We are so grateful to our dedicated team, supportive families. and wonderful residents who made this journey so special.

Shared by: Joanne Albanese, Executive Director, Netherbay at Bay Shore Assisted Living/Memory Care