"To ESAAL Board of Directors: I felt compelled to write and tell you how much I appreciated all the help the association, especially Carla Erhartic, gave me when I was trying to update my disaster plan. I was literally at the end of my rope trying to first, find the time to make all the changes to my existing plan, and second, to even understand half of what the Department wanted. We have not been members of ESAAL for very long, and I haven't even begun to realize all the benefits of being a member, so I don't know what possessed me to call your office on the eve of the due date, but I am forever grateful and appreciative of ESAAL for coming to my rescue. I was immediately put at ease and offered assistance. The staff was kind, understanding and very professional. What a gem ESAAL is! Everyone that I have come in contact with that is associated with ESAAL, whether in person or over the phone, is top rate. We went back and forth for a long time when we were deciding whether we could afford to be ESAAL members, and now that we are, I have come to the conclusion that we can't afford NOT to belong to this great association."

"I just wanted to express my gratitude and let you know how grateful I am and that ESAAL really did so much for me in my time of need. I felt the weight of the world lift off my shoulders! I hope to have the pleasure of being associated with ESAAL for a long time to come. Thanks again...you folks are great!"

Lisa Harrick, Case Manager, Updyke's Willow Ridge Adult Home

"Dear Ms. Newcomb: I would like to thank you for inviting me to participate in your ESAAL Annual Conference and Trade Show. I was impressed by the diversity of speakers and breadth of subjects that your organization was able to cover. I made some great contacts that have already proven useful with the development of our assisted living community in Willsboro, NY. The vendors were also diverse and a great resource. I plan to have a long term relationship with ESAAL once the Champlain Valley Senior Community becomes operational and am already looking forward to next years conference! Thanks again and hope to see you soon."

Eli Schwartzberg, Stonebrook Properties, LLC

"ESAAL is there for you when you need them! During an inspection, DOH informed us that we had to set up a separate 'wellness office' for the Enriched Program. One call to ESAAL and we were advised to submit a Waiver. Problem solved!"

"Going to conferences and regional meetings has been a way to obtain information, find solutions and ideas all in one place…right at your finger tips. Joining ESAAL has been the "most helpful thing we've done to keep ourselves afloat and continue to improve!"

Laurie Giliberti, Administrator, Plattduetsche Home - Renken Apartments